I had the opportunity to help redesign MCD Access, McDonald’s global intranet platform used by employees and internal teams across markets worldwide. The goal was to modernize the experience, improve usability, and create a scalable system capable of supporting communication, resources, and operational tools across a massive organization.
MCD Access Global Intranet Redesign.
Year
2017
Client
McDonald’s
The Challenge
The redesign focused on clarity, modularity, and responsiveness, transforming the platform into a more connected and accessible internal ecosystem.
The existing platform supported a large volume of internal content, tools, announcements, and operational resources across multiple departments and global teams. The challenge was creating a more modern and intuitive experience while organizing highly complex information in a way that felt approachable and easy to navigate.
The platform also needed to scale across desktop and mobile environments while remaining flexible enough to support evolving business needs over time.
Designing a Modular, Responsive System.
A flexible design system was developed to support the scale and complexity of the intranet experience.
Reusable components and structured layouts allowed teams to efficiently manage content while maintaining consistency across pages, tools, and internal communications. The responsive framework ensured employees could access information, updates, and resources seamlessly across devices and workplace environments.
Using Color to Guide and Organize Information.
Color played an important role in helping users quickly distinguish between content types, announcements, departments, and priority levels throughout the platform.
Combined with clear hierarchy and structured navigation patterns, the system helped simplify dense information while making the experience feel more approachable and easier to scan.
Resource Driven and Built for Everyday Use.
The platform was designed around the practical needs of employees and internal teams.
From company communications and operational tools to resources and daily workflows, the experience prioritized accessibility, efficiency, and ease of use. Every interaction was designed to help users quickly find what they needed while reducing friction across everyday tasks and internal collaboration.
A Scalable Foundation for Internal Communication.
The redesign established a more scalable digital framework capable of supporting future growth across departments, regions, and evolving internal systems.
By combining modular UX thinking with flexible component structures, the platform created a stronger foundation for communication, collaboration, and long term maintainability.
The Outcome
A Modernized Intranet Experience Built for Scale.
The result was a modern internal platform that improved how employees access information, navigate resources, and engage with company communications across the organization. Through responsive UX, modular systems, and clearer information architecture, the redesign helped transform MCD Access into a more connected, scalable, and user friendly digital ecosystem for McDonald’s global teams.
Modular systems
Scalable framework.
Reusable components designed to support global teams and evolving platform needs.
Information design
Clearer navigation.
Structured layouts and visual hierarchy built to simplify complex internal content.
Responsive UX
Connected experience.
A responsive intranet designed to improve accessibility across devices and workflows.
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